In case your payment was debited from your bank account but yet your order is not confirmed,

1. You will receive the amount back in your account from the bank within couple of days as per banks terms and conditions. You can check with your bank in case you do not receive your amount back within the stipulated time as per your bank.


2. You can contact our Customer Support team to check whether we have received your amount. In case we have received the amount from you, then there might be some technical error due to which your order was not confirmed. In this case our team will help to confirm your order within the next 24 hours post which the order will be processed for delivery. In case the amount is not recieved in our account, you need to check with your bank.